New FCAT call center open for business

admin | 6/14/2012, 8 a.m.

State helps parents' voices be heard

The Florida Department of Education now has a website and a call center aimed at assisting parents that have questions or concerns about the Florida Comprehension Assessment Test [FCAT]. Parents can ask questions about any recent changes made to the FCAT and how these changes may impact teachers and students. Experts from the call centers do not provide test scores for individual students. All scores are sent home with students as they become available. The Department has also set up Florida's Path to Success website (www.floridapathtosuccess.org) offering more information about the now tougher standards on the state standardized exam. Finally, the Department plans to establish Parent Portal an online forum that features a parent blog and discussion board where parents can voice ideas. The call center can be reached at 866-507-1109. E-mail the Department of Education with any FCAT questions at justforparents@fldoe.org. The toll free number is available from 7 a.m. to 7 p.m. five days a week.