Miami Passport Agency gets first black assistant director

Promotion granted to deserving woman

Miami Times staff report | 10/24/2013, 9 a.m.

History is being made yet again in the city of Miami. Donna Ward, an iconic community leader has been promoted as the newest Assistant Director of the U.S. Department of State, Bureau of Consular Affairs, Miami’s Passport Agency.


Donna Ward

“This new and senior role only underscores her commitment to the citizens of our community,” said Ryan Dooley, director of the U.S. Department of State’s Miami Passport Agency.

“Ward was duly earned by Donna as she is the epitome of an accomplished leader, manager, public servant and fellow active resident in our community,” Dooley said.

Going into her new position, she will manage the daily U.S. passports to U.S. citizens living in Florida, Puerto Rico and the U.S. Virgin Islands. With more than 25 years of Department of State experience under her belt, Ward oversees several different programs with the Miami Passport Agency including the adjudication, customer service/public relations and fraud prevention programs.

Ward is the recipient of numerous awards from the U.S. Department of State performance awards highlighting her dedication to public service and leadership skills. In 2010, Ward traveled to Port-au-Prince to help with more than 17,000 U.S. citizens. She received awards for her service in Haiti.

Ward graduated from Florida International University with a Bachelor’s in Public Administration.

She is a member of the South Florida Federal Executive Board, Urban League of Professional Women and listed in “Who’s Who” among professional Black women.